I know I said I wasn't coming back here but my last visit the guy was apologetic even though I was super annoyed with the whole six hour wait and zero communication for an oil change. He explained...
Toyota of Smithfield
(203)
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Toyota of Smithfield located in Smithfield, RI, offers a diverse selection of vehicles from the latest 2026 models to hybrid and electrified options. Featuring styles ranging from the adventurous RAV4 and 4Runner to the sophisticated Crown and Prius, customers can explore a variety of performance and fuel efficiency options.
In addition to traditional cars, the dealership showcases cutting-edge hybrid and plug-in hybrid models designed for both economical driving and environmental sustainability. With starting prices to accommodate different budgets, Toyota of Smithfield aims to provide vehicles that meet their customers' diverse needs and lifestyles.
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Toyota of Smithfield, home of the 3 hour oil change. They'll apologize, but that's not good enough. People have jobs and committing half a day for an oil change is unacceptable. Do better
Lie about needed services and do not answer calls. They will always somehow "accidentally" add and create additional fees on services
I scheduled my first service appt after buying a new car. The rep I spoke with said it would take just an hour and that they weren't busy that day. I have been in the waiting area for 2 hours...
Had an 8 AM appt for an oil change and dropped it off the night before. It is 4:30 Pm and I have yet to hear back from them and have called 3 times to get an update. Again, this was for a regular...
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