Lexus of Warwick

I've owned the car 3+ months and I've used the service department twice (5k maintenance and a few dealer-only adjustments). Now that the new car smell is gone, I can judge the transaction with a...

Close up shop. Terrible customer service and extremely abusive to older women. 4 hours for an oil change???? When asked about her car my friend was snubbed and dismissed. Treating people who...

Marc in service really is a class act, a true Lexus advocate. He went above and beyond to help me with an NX250 that needed repair work. He stayed in touch and never let me down. Bravo!

In particular, I want to single out Luke Mayer. Young guy, knows the product very well indeed. It was an entirely pleasant experience. No pressure, talked about the cars, what would work best...

DO NOT COME HERE FOR ANY REASON. I am extremely disappointed and I honestly feel sick to my stomach that I have to change my previous 5 star glowing review to a 1 star review. Honestly, I wish I...