Citizens

This bank has the worst customer service of any citizens Bank. I have been in this bank twice to get change. Both times it has taking me over 25 minutes. And it's not because the bank is busy....

Customer service was absolutely terrible! I came to cash a check and the teller barely could look up off her phone to acknowledge I was even there. When she finally looked up and assisted me she...

While waiting for a banker sitting in his office and he's (Michael) on his cell phone just texting away, not saying a word to me or my husband, with no greetings at all! Just looked at us and...

Don't like citizens Bank. They do get you with a triple overdraft fee. I was -1.18 and deposited my 16 year olds first job check. The check was for $120 and they took a whole $96 over $1.18...

Citizens Bank should be avoided. Their fees are numerous and high, and they use dishonest trickery to get their customers to pay more fees. My experience is instructive: I had been a good...