Citizens

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409 East Ave
Pawtucket, RI 02860
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Click to Learn about One Deposit Checking!

Reviews

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2.55 reviews
Colleen R.
6/30/2015

I'm not one who typically takes the time to write one of these reviews, but after seeing such a pleasing transformation in management in this branch I made the time. The branch manager, Susan is...

Sandi A.
5/19/2014

TERRIBLE SERVICE!!!! The ATM takes my card every time! I submitted my DBA two months ago and they still have not updated it in the system hence stalling my business transactions. And good lord...

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Bill P.
3/26/2015

Bad customer service. . I was the only customer in the bank at this time and the only thing the employees cared about was the other employee that just walked in with there coffee, so i waited and...

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Natalie S.
2/27/2014

They go above and beyond to take care of your banking needs they even ask if there are any problems to be resolved. However it does seem like the tellers have their favorites. I guess that is like...

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Jonathan G.
12/19/2014

Fellow yelpers, this citizens branch is always busy and only has 2 tellers at the counter. They are short handed and their attitudes towards questions or anything that might be extra, makes a...

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