Blue Cross & Blue Shield of Rhode Island

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500 Exchange St
Providence, RI 02903
Blue Cross & Blue Shield of Rhode Island, founded 1939, is a nonprofit organization that offers health care solutions. The organization s HealthMate plans provide coverage for medical care and prescription drugs to individuals and families. It offers Blue MedicareRx and Plan 65 for people with Medicare. Blue Cross & Blue Shield of Rhode Island also provides case management services and healthy lifestyle programs. The organization offers the BlueCHiP for RIte Care plan. It provides a variety of group health, dental and pharmacy plans. The organization offers HealthMate Coast-to-Coast, which features coverage for illnesses. In addition, it provides BlueCHiP for Medicare Employer Group Plans, which serves retirees. Blue Cross & Blue Shield of Rhode Island manages a health and wellness center.

Reviews

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1.56 reviews
Photo of Diane L.
Diane L.
4/1/2019

Disgraceful Customer Support! After more than 8 weeks, beginning at the end of January, including multiple phone calls, (with zero return calls) literal hours on hold and conversations with...

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Kun Y.
7/28/2025

I had a Zio patch cardiac monitor, assuming it would be covered like my previous Holter test--both read by my in-network cardiologist. But the Zio patch was billed as Tier 2, while cardiology...

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S B.
8/18/2023

My long time doctor moved to a different practice and kind of left everyone hanging (he left us to a doctor you cannot get a hold of) so I have been attempting to find a new doctor. I used the...

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Robert S.
4/8/2015

The customer service department is a bit slow, but not too bad. When you enter the building, you have to come up the stairs and bear right towards a hallway. At the end of the hallway, you...

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Lynn M.
8/8/2019

several days trying to get through to someone. On hold for hours and hours only to finally get someone overseas who could not help in any way. they keep the phone numbers secret. Impossible to...

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