west elm

Service at this store is good-review is for corporate customer care but there is no place to review overall experience. I ordered the Harris Left Arm Bumper Chaise Sleeper Sofa 112" and the...

Horrible customer service. Ordered several pieces and scheduled "white glove delivery" only for delivery men to arrive and state they were unable to carry our furniture up. Why offer this service...

First visit to the brick and mortar store. Definitely my kinda place. For this visit i just did a look-and-see. So much that i loved from a particular boucle sectional sofa right from the get-go...

And now the thrilling conclusion. Two and a half weeks after the replacement parts showed up we finally got a Williams Sonoma delivery crew to come put the couch together. They got it done...

My experience has been horrible with them. We made a large order with them to furnish an entire new house. They have completely screwed up my large order over and over again. We have spent...