
Absolutely AMAZING customer service at the Hermitage PA store!! Efficient, knowledgeable, patient, technicians. I'm so happy I left Sprint and joined Verizon. The money I'm saving is great and the...
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Absolutely AMAZING customer service at the Hermitage PA store!! Efficient, knowledgeable, patient, technicians. I'm so happy I left Sprint and joined Verizon. The money I'm saving is great and the...
customer service was awful!!! I wouldn't rate with one star! Simply terrible! Employees were walking around the store with their hands in their pocket or on an iPad. I was there for a half hour....
This location is always fast & to the point - but this time, it was at the cost of customer service. I understand that the majority of new phones can be easily activated by the customer at home...
Phone lost, older man wouldn't look up any information to assist with phone replacement even after providing the required drivers license. Do yourself a favor and go to another store.
I will never walk in Hermitage store again. The store manager Josh is not what Verizon needs as a manager! One of his employee's Jon Michael misquoted us on the price of our phone because the...