Cassie P.
12/2/2022
I have had the system for 7 years now and I have nothing but great things to say! The reps are wonderful and helpful. The techs are knowledgeable and friendly. Whenever I have an issue they...
Vector Security - Wilkes-Barre, PA
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(13)
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23 Casey Ave
Wilkes Barre, PA 18702
More than 50 years of intelligent security tailored for your needs. Vector Security provides home and business security systems, automation & monitoring to nearly 400,000 customers. Located in Northeastern Pennsylvania, our Wilkes-Barre office serves the Scranton/Wilkes-Barre/Hazleton area and surrounding communities, plus portions of New York. Our service area spans an approximate 100-mile radius from Wilkes-Barre. Whether in the Poconos region, Wyoming Valley or Lehigh Valley, we are the choice for automation and security solutions for your home or business! Community is important to us. We believe in supporting the community and participate in Adopt-a-Highway, Knights of Columbus, Leadership Lackawanna, UNICO & the Rotary Club.
Reviews
1.513 reviewsGeorge A.
2/28/2025
I am very sad to report that after more than 20 years of satisfied service, CEO Pam Petrow's company, Vector Security, has engineered the most fail-prone, customer hostile company I have ever...
Don S.
8/21/2024
Expert at selling and upselling, just terrible at tech support and service after the sale.
Linda P.
5/11/2020
Wow! I am amazed to see nothing but bad reviews of this company. Here's the one that tops all of them. Even death does not get you out of a contract with these people. My mother died a year ago....
Cheryl S.
5/30/2019
The worst customer service. When the alarm goes off they are right on top of it. When the system screws up they have no clue. Bounced around from The local office to the National Office. Nobody...
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