Roy S.
6/25/2020
brought my car in for a simple inspection emissions. Dropped the car off at 10am which was my scheduled appointment time. Did not get a call till 4pm with them telling me i needed 2 tires to pass...
Tom Masano Mercedes Benz
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815 Lancaster Ave
Reading, PA 19607
Discover refined luxury and performance at Tom Masano, Inc., your trusted Mercedes-Benz dealer in Reading, PA. As part of the Tom Masano Auto Group, we proudly offer a wide selection of new and pre-owned Mercedes-Benz vehicles with service that matches the brands high standards.From expert financing and personalized lease options to a certified Service Center and genuine Mercedes-Benz parts, our team is here to support you at every stage of ownership. Our commitment to excellence ensures a premium experience from your first visit onward.Visit Tom Masano, Inc. in Reading, PA today or call to schedule a test drivewere here to deliver the luxury you deserve.
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Reviews
1.05 reviews
Michele T.
9/14/2018
The service department is not easy to deal with at all, I had gotten a second opinion on my car. Tom Masano stated that the bearing where bad. It was my calipers and breaks that were bad and...
Steve S.
9/11/2019
Screwed me on scheduling. I'm not the first, check the service reviews on Google. What more can I say - scheduled 2 service pickups and they've canceled 2. One 30 mins AFTER the scheduled time.
Tony B.
1/9/2020
Walked in to look at a new truck for my wife, and in the meantime asked if someone can reset the service light on my E63S since it came on early (millage and ownership wise). Was told to look it...
Vanessa S.
9/6/2017
I brought my Mercedes Sprinter here twice for routine maintenance,the first time they failed to service the diesel exhaust fluid and fix the the phone jack though I asked several times.The second...
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