The Cellular Connection

I have lived in this neighborhood and been a Verizon customer for years. For some reason I keep thinking I'll get the help I need at this store, but I think I just need to give up. There are a...

Terrible They lie. They ask you to do things to get promotions, and then they deny ever telling you. Communication is terrible, and they rarely answer their phone.

This is my 4th time in here, and every time the customer service has been TERRIBLE. You can stand there for a half hour without either of the employees acknowledging you. Setting up a cell phone...

so far so bad. Went on 9/6 with my kids and husband to get new service and 4 new phones and the problems began. They only had 2 of our 4 phones so they switched my kids which made AT&T charge me...

By far the worst experience I've ever had. I needed to replace my cell which was unfortunately dead. That meant Verizon could not send me a security code to let the sales associate access my...