T-Mobile

At this particular T-Mobile, they have a guy named "Chunk" who knows Apple products like the back of his hand. He saved us the trouble of having to switch to a different carrier and certainly...

I was getting new phones for me and my niece. We moved from Metro to T-Mobile. We were at the T-Mobile store nearly 2 hours and they would not let us go to the bathroom. Also just because we got...

Absolutely horrible customer service. Rude team members cursing and speaking poorly of customers as they leave. Waited over an hour for a manager. I've been in customer service for 20 years. I'd...

T-Mobile stores are hit-or-miss. You don't notice how much you can appreciate an experienced representative until you've been bounced back and forth between other stores, calling customer service,...

My wife has had a T-Mobile Prepaid account for over a year. She's never had any issues with the account and gets good coverage, etc. Until recently, my mobile plan was through my employer, but...