I have been several times. First, shout out to Yassim - a superstar in customer service. He deserves 10 stars. The manager (Michelle, I believe) also very helpful. I knew a head of time my...
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My husband and I switched to t mobile a year ago, we went through a lot to get our phone numbers ported over. We switched originally through the customer care option...then had to make 3 trips to...
No one welcomed me when I entered the store, customer service was lacking friendliness & respect. The time taken for a process that should've been 5 mins is ridiculous
Deon rocks--really fantastic customer service! He helped us set up new phones for my son and me, and processed an order for an iPad, explaining terms, conditions and costs throughout, and helping...
I want to give a shout out to our rep Robert Nolte who was very helpful in transferring our Verizon Wireless service to T-Mobile. We are very pleased with how easy it was to transition our three...
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