Shawn At Chapman Ford Lancaster

this is based on my experience with Mike Mumma in sales. Mike was super courteous and took all the I needed and answered all my questions etc. He is not your "typical' car salesman which made it a...

I took my 2017 Ford in to have the low beam replaced on passenger side. They replaced and charged me $75 for the driver's side and said that the entire headlight assembly on the passenger side...

Horrible Overcharge! 4/4/25 Please get an estimate for ANY work done by Chapman Ford service department. They charged $194 for an iol change. I will never go back there.

I called, had a problem with the sun roof. They said "service will call you back"; they never did. I tried calling two others times, they use an answering service apparently; it was impossible...

Dishonest and Deceptive I was first a customer of Chapman Ford when I bought a car in 2011. For years after that purchase I used their service department without issue and thought they were a...