Shelly V.
4/11/2025
I truly appreciate the security measures in place for my bank card. I received an alert inquiring if I made a transaction and was given the option to say, Yes or No. It was a FIRM NO! Upon...
Police and Fire Federal Credit Union
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(84)
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901 Arch St
Philadelphia, PA 19107
Police & Fire Federal Credit Union is a full-service credit union offering a complete line of banking services to its client, including loans, personal and corporate accounts, investment opportunities, Internet banking and other miscellaneous services. It serves any Philadelphia Police Officer or Firefighter. Once you become a member, any member of your immediate family may also join. Immediate family members include parents, grandparents, sisters, brothers and children of the member. The Police and Fire Federal Credit Union also offers membership opportunities for other select employee groups and organizations.
Also at this address
Reviews
2.084 reviews
Greg N.
11/7/2025
The WORST credit union I've ever dealt with. Almost impossible to get help over the phone. When you do get a customer service representative they are usually rude and act like you're bothering...
Ryan S.
9/3/2025
By far the worst customer service I have ever experienced. Instead of helping you find the answers and solutions to your issues, they want to debate you and tell you how long they have worked...
Lee G.
4/25/2025
Their phone client services used to be top notch respectful--now their call center culture is highly dismissive-- It's like Westworld turning on their guests; What could've happened?
Gee G.
8/16/2025
If you can avoid using thus bank for any type of loans please do so. Terrible customer service. Policies I never heard of and will help put you in debt. Almost like getting scammed AVOID AT ALL COST!
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