Police and Fire Federal Credit Union

I truly appreciate the security measures in place for my bank card. I received an alert inquiring if I made a transaction and was given the option to say, Yes or No. It was a FIRM NO! Upon...

The WORST credit union I've ever dealt with. Almost impossible to get help over the phone. When you do get a customer service representative they are usually rude and act like you're bothering...

By far the worst customer service I have ever experienced. Instead of helping you find the answers and solutions to your issues, they want to debate you and tell you how long they have worked...

Their phone client services used to be top notch respectful--now their call center culture is highly dismissive-- It's like Westworld turning on their guests; What could've happened?

If you can avoid using thus bank for any type of loans please do so. Terrible customer service. Policies I never heard of and will help put you in debt. Almost like getting scammed AVOID AT ALL COST!