Pennsylvania Collision Trade Guild

320 W Uwchlan Ave
Downingtown, PA 19335

The Pennsylvania Collision Trade Guild (PCTG) is a reputable organization based in Lionville, PA, dedicated to addressing consumer complaints related to auto repairs and insurance claims. They provide a platform for consumers to report their grievances and seek resolution for issues they have encountered with insurance companies and appraisers.

Crawford's Auto Center, Inc., a well-established repair facility located in Downingtown, PA, is represented by PCTG in this particular complaint. The company's president, Stephen Behrndt, has raised concerns about the unprofessional behavior and poor market conduct of Allstate Insurance Company's appraiser, Tim Luddy, during the inspection of a customer's vehicle. Behrndt emphasizes the violation of consumer protection laws and regulations, urging an investigation into Allstate's claims handling practices.

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