I had a screw in my tire the night before leaving for North Carolina called at 6:00 to ask if I could bring it in and Nick service manager said bring it over he fixed it quickly and put my mind at...
Monro Auto Service and Tire Centers
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Customer service was terrible. Made to feel completely uncomfortable. The attitude I was given was beyond unprofessional and unacceptable. Just hoping that I have no issues with my vehicle.

I came in without an appointment for an emergency flat tire repair. They were booked. But I made an appointment for a few hours later, which was honored and the tire was repaired.
Don't bother making an appointment with this place. Their call center works out of the Philippines which should tell you enough about them. I made an appointment with them and mind you I live over...
When I deal directly with the manager John M, I have great service and excellent results. I suggest speaking to him directly (Op #2) and avoid going through the customer service bank (op #1)
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