This review addresses only the service we received at the Lancaster, PA La-Z-Boy store. Upon entering the first time we received a friendly greeting from Melanie. She patiently listened as we...
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Paid over 2000.00 for a couch that was garbage. They would not stand behind their product. Thank goodness i sold it. Went to bobs and got a wonderful sofa recliner for a fraction of the price.
I visited the store yesterday to look at a rug I've had my eye on for quite awhile. The guy I usually deal with was not there. The woman that "helped" me was totally useless. It was obvious she...

This company is not what it used to be. Parts are all cheap and customer service all around is terrible. Waited for a year for a power chair that didn't work and then waited another 2 months for a...

I had started a social campaign again trying to get my sofa fixed over the course of a couple weeks in December if memory serves me. They., the Social Media Team, took up my cause and contacted...
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