KC Stoves & Fireplaces

Had a minor problem turning on the gas fireplace. As it turned out, the pilot switch was not in the correct position. KC Stoves helped me correct my mistake over the phone instead of coming out &...

The worst experience ever. Believe the bad reviews. The sales process was easy but once the unit was installed it had nothing but problems. The problems were multiple - faulty install, faulty...

Business was nice enough and professional until we decided not to use them for the installation of our fire pit. We did order the parts thru them - 3 months later, we are still waiting. Claimed...

These nice folks stayed open past closing so I could get the part i desperately needed. Professional and considerate.

The technician arrived and quickly got to work - He disassembled the burner and replaced the pilot starter assembly very quickly. He was extremely knowledgeable and friendly; he had no problem...