Kay Jewelers

Bought an expensive watch here, with a 2 year extended warranty. It broke. But that's not the problem. They would not fix it, instead they referred me to a local jeweler, for just a pin in the...

I recently came into the store for a biannual inspection and cleaning (paid ). The clerk could not find 2 of my pieces. I told her I have the paper work for them. She asked me to call with the...