Kay Jewelers

I had a really good experience with this jeweler. I have been looking for a gold ID bracelet for some time. I decided to try asking if they stocked this type of bracelet in the store. The sales...

The staff are rude, condescending and blatantly take advantage. Took me 7 months, to get someone to reply about a ring I bought, the stone fell out in 6 days. They ignore you, evade you, and not...

Quality of their charm bracelets is poor. I have had to have the stones replaced in one, a stone has now fallen out of another, and 3, yes THREE charms have fallen off. I heard one hit the floor...

If there was 0 stars I would give 0 stars. I was helped by a man who was a sweetheart but the Manager Liz was absolutely rude, took over the sale only gave me 2 options in rings and then took half...

I've been accompanying my Mom here during our errands for her annual six month inspection/cleaning to honor the warranty for Kay Jewelers for years now. From what I observe (and taking what my Mom...