Gucci - King of Prussia Mall

Due to the pandemic... They are limiting the number of customers inside. Maybe 6 at a time? That's what it seemed like, but I could be wrong. So I waited in line for about half a hour. Than got my...

Gucci does not repair their products. Someof their products they outsource. My daughter and I took two pieces one wallet and one vintage hand bag. The wallet needed cleaning and redye of the...

This location is scarce when it comes to anything they have in there . Granted it's Christmas time but they only have about 5 pieces on a rack as if it's Marshall's or some sh.t. The clothes that...

Worst customer service. No communication at all about an order. When they promise someone "will be in touch," do not believe it. You cannot reach the store directly, which is really infuriating....

Do yourself a favor and if you really want something from Gucci purchase items online or in a department store, they have them at Nieman's which is in the same mall. The customer service is...