Groovy Maid

I love that I can book online and get a price upfront - without having to play phone tag or have a pre-cleaning visit. We used Groovy Maid to do a deep clean of our mom's house for her...

The booking part was quick. Cleaning people seemed easy to talk to. Hence two stars. Regarding the job, it was done extremely terribly. Two people showed up almost half hour late, bringing only...

In 2021, I booked a move-out cleaning for an apartment over a month before the move-out date. When I saw reviews by several customers saying their appointments had been canceled at the last...

How is it MY problem that this company hired incompetent staff? Isn't that why I hired a maid company in the first place...to get screened and vetted service? I asked for a refund and was refused...

Cleaning was fine but scheduling was a nightmare. Asked for a Friday and was given a Wednesday. Asked what happened to Friday and was told it was booked. Told them I couldn't do Wednesday and...