Steven (sp?) is the epitome of excellent customer service. I'm not sure what he is paid but he is absolutely worth more!! THAT is the type of employee that you want your guests to encounter when...
Four Points by Sheraton Allentown Lehigh Valley
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I was an employee there, those people are the worse in managerial work. We work from 7_4pm. Sometimes stay late without lunch, unless there's a party and we get invited. Otherwise, no lunch. No...
Would never stay here again! The only good thing I have to say is that the room was clean, although there was a dripping stain on the wall that had not been cleaned up. They do not provide...
Stayed there 8/1/24. At 1230am the room next to us started partying, yelling, loud music with many different voices heard in that room.. if that wasn't bad enough at 230 am the smoke alarm in that...
We recently had the occasion of a three-night stay at this hotel over the Thanksgiving holiday. For what is advertised as a semi-upscale hotel chain, our room, IMO, did not come up to standard. It...
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