Eye Encounters

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3810 Morrell Ave
Philadelphia, PA 19114
+1 (215) 632-6698
https://www.optical-philadelphia.com

Eye Encounters is a state-of-the-art eye care practice with multiple locations in Philadelphia, PA. Their dedicated team of experts is committed to preserving, restoring, and enhancing the vision of every member of your family, providing thorough eye care and personal attention using the latest technology.

With a focus on patient education, Eye Encounters takes the time to discuss the impact of different contact selections and frame styles on vision, ensuring that their patients have the most up-to-date information to maintain healthy eyes. They offer a wide range of services, including comprehensive eye examinations, optical dispensing with designer frames and sunglasses, contact lenses, and treatment for various eye conditions and diseases. Trust and exceeding expectations are at the core of their mission, inviting patients to experience the quality attention they deserve at any of their convenient locations.

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Reviews

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2.55 reviews
Virginia H.
4/12/2022

In 2021, had similar bad situations with the old staff manager and the young girls at the Morrell Store. They did nothing right from the beginning, with the eye exam, the correct prescription,...

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Rachel M.
2/20/2024

Awful customer service, limited selection, and they don't even fit the glasses to your face! I just received two pairs and the prescription isn't right. I mentioned that they felt weaker and I...

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John G.
7/9/2024

being in the customer service industry for 25 years.i cant emphasize enough how far first impressions can go, store manager anna.had me hooked at hello, the service was fast and friendly. thanks...

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Very Disappointed Customer A.
3/31/2022

I NEVER complain when dealing with employees in customer service! This is because I myself have worked in the industry for over 20 years. But this one incident, I CANNOT ignore. I was...

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John T.
9/12/2016

I don't usually take the time to write reviews but this experience was so terrible that I felt like I had to do it. Their selection of frames are terrible so I picked what I thought was a nice...

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