Customer Service Review Inc
Customer Service Review Inc (CSR Inc), based in Wayne, PA, is a leading provider of customer service quality and training programs tailored for businesses of all sizes. Since its inception in 1990, the company has focused on capturing the voice of the customer and enhancing the customer experience through various services, including quality monitoring, mystery shopping, and satisfaction surveys.
Under the leadership of President and CEO Sherry Luce, CSR Inc has developed a reputation for delivering exceptional results across multiple industries, including healthcare, hospitality, and telecommunications. The company also supports government agencies with customized programs designed to improve public engagement and satisfaction.
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