Citizens

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435 W DeKalb Pike
King of Prussia, PA 19406
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
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Reviews

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2.05 reviews
Photo of Altinay A.
Altinay A.
5/13/2023

Great location and Jerome was very helpful and friendly. Highly recommend this location. Citizens bank is a great bank !

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Justin D.
2/16/2018

Not a great experience. We tried out Citizens as a local bank, but haven't had good customer service. When we tried to close out our account, we waited on hold, and there were some hoops to jump...

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Rita N.
2/8/2018

HORRIBLE, HORRIBLE attention to waiting customers. Regularly only one teller for drive thru AND bank.. EXPECT to wait at the drive thru when it is supposed to be fast service....NOT. I have left...

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Brian J.
8/27/2013

Not enough tellers. Drive through backed up. Five people at desks while huge line for tellers. Awful service...

Barbara S.
4/10/2018

Horrible wait for tellers in King of Prussia. Three drive thru lanes, a line of customers in the bank and one over-worked teller. Management should have the common sense to close the drive...

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