Citizens

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22 Turner Ln
West Chester, PA 19380
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Click to Learn about One Deposit Checking!

Reviews

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2.04 reviews
Kay F.
10/2/2019

Went there to open a new account and the woman who assisted me, Brittany was so friendly & very helpful with answering any questions I had!

Kyoungja H.
8/15/2025

Be careful with Citizens CD maturation. I have worked with Citizens Bank for many years. I renewed my CD and it had matured but I didn't receive any notification. In the end, I lost one month's...

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David Z.
11/7/2023

This bank allows scammers to make withdrawals (2x in one day) without your bank card. Just a phony ID. Then takes months to get your money back and will not pull the security tape to get a picture...

Tina M.
2/28/2015

Avoid this bank. We have been with them since they opened & recently made the mistake of refi'ing with them. So far in a 6 month period, they've lost our mtg payment. Bank mgr is useless, staff...

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