Cigna

Average at best service. Phone systems, web site, internal systems down today. Low quality automated voice systems. email and direct phone access to departments are not possible. Generally...

This review reflects the fact that CIGNA is going to mess up the negotiations with mainline health and make it impossible and cost-prohibitive for those that have CIGNA to use their mainline...

Four calls over three weeks to get my critical prescriptions filled, some calls lasting fifty minutes, and they still do not have the right information to fill the prescriptions. I give them the...