Chicco

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(5)

1826 William Penn Way
Lancaster, PA 17601

Chicco USA, located in Lancaster, PA, is committed to providing customers with a satisfying shopping experience and high-quality products. They accept returns within 30 days of purchase, as long as the merchandise is in new, unused condition and in its original packaging, including all parts and materials. Customers must obtain a Return Authorization from Chicco USA Customer Service before returning the item, and they are responsible for all return shipping fees.

Refunds are issued in the same form as the original payment, excluding shipping costs, and may take up to 14 days to process. Chicco USA does not accept returns from other retailers and does not accept returns of assembled products unless they are damaged or defective. For any damaged or defective merchandise, customers are advised to contact Customer Service immediately.

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Reviews

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2.05 reviews
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Kate E.
6/17/2011

We have the Chicco Keyfit 30 travel system, which we love! We also bought a second base, and received a hand-me-down base from a family member. There is a label on the base that says when it was...

Maleah H.
11/6/2024

Shopping for a car seat as a first-time mom has been exciting and important to me, but unfortunately, Chicco hasn't made that experience as enjoyable as I had hoped. First, we purchased this...

Boy M.
5/10/2019

DO NOT BUY FROM CHICCO They have the worst customer service. I have three kids and never experienced an issue until now. When their stroller malfunctioned and my infant was at risk for injury...

Amanda K.
11/21/2017

I will start by saying I love the Keyfit 30 infant car seat. That's where the love for Chicco ends. Please save yourself some time and money and order elsewhere if needing additional or...

Sugar Coated Free R.
3/17/2017

Terrible customer service. Lady refused to answer my question about an adapter for a stroller. I simply asked if it would fit. She would not answer me and was very rude and kept deviating from my...

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