
In November 2020 I took my mother to this location to replace her damaged iPhone. The sales rep who helped us (I apologize for forgetting her name) was extremely patient and helpful. My mother...
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In November 2020 I took my mother to this location to replace her damaged iPhone. The sales rep who helped us (I apologize for forgetting her name) was extremely patient and helpful. My mother...
How does AT&T continue to allow such abysmal customer service in their stores? Who is hiring these people?
They lie. They don't diagnose the problem. They're rude. They are not at all knowledgeable. They should close the store.
***BUYER BEWARE*** SELENA, the manager of this store, needs CUSTOMER TRAINING STAT!!!! (what a rude individual) Will tell you what ever it takes to sell you a new device or phone....but once...
Store was understaffed. No sense of urgency from the one employee working. Painfully slow process.