Awful. No one knows what they're talking about when you call; they pawn you off to someone else who then tells you the person you just talked to is supposed to help you. They are denying benefits...
Administrative Concepts
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Administrative Concepts, Inc. (ACI) is a trusted third-party administrator based in Wayne, PA. With a focus on service, integrity, and compassion, ACI offers a wide range of experienced administrative services for various industries, including employer groups, schools, associations, camps, sports, and entertainment. Their comprehensive solutions include claims processing, COBRA administration, commission payments, enrollments and billing, fulfillment services, policy and certificate issuance, and more. ACI's dedication to superior customer service and personalized attention has earned them the admiration and loyalty of their vendors, carriers, and agents.
ACI's expertise extends to diverse areas such as accidental and life-threatening insurance, self-insured products, leave products, and travel. Whether it's providing seamless group administration for supplemental products or offering a diverse travel portfolio, ACI ensures efficient and reliable services tailored to meet the specific needs of their clients. With a team of knowledgeable professionals and a commitment to understanding their clients' businesses, ACI has established itself as a true business partner, helping their clients grow and thrive in their respective industries.
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