Nicole A.
10/12/2025
A Lifesaver When It Matters Most! I can't say enough good things about Northwest Natural Gas. In a time where reliability matters more than ever, they truly deliver. Living in the Pacific...
NW Natural
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250 SW Taylor St
Portland, OR 97204
Located in Portland, Oregon, NW Natural stands as a significant local distribution company, offering natural gas service to over 2 million individuals across 140 communities in Oregon and Southwest Washington. Boasting one of the most advanced pipeline systems in the country, NW Natural has been a cornerstone of the Pacific Northwest, delivering secure, cost-effective, and dependable energy solutions to residences and commercial establishments for over a century and a half.
Since its establishment in 1856, NW Natural has cultivated a reputation for excellence in the energy sector, prioritizing safety and efficiency in its operations. In case of a suspected gas leak, individuals can swiftly reach out to the company's round-the-clock emergency hotline at 800-882-3377, ensuring swift response and resolution of any potential concerns regarding gas safety.
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Reviews
2.088 reviewsM J.
6/4/2025
We smelled gas in our house. I contacted NW natural gas emergency line, and they sent a technician in less than half an hour from my call. The tech, Justin was very professional and caring. He...
Kathie H.
3/27/2025
Did you know that you are auto enrolled to agree to an adjusted rate schedule during the winter months?? I didn't until I was billed $8.69 more for March (30% less usage than February) I was...
Myde B.
5/31/2025
NW Natural's customer service and on-site service is impressive. I called about a gas leak near my fireplace. The service representative answered immediately and quickly dispatched a technician to...
Jamie C.
4/1/2025
NW natural has gone from bad to worse! This company used to have the best customer service of all the utility companies, NO MORE! 40 min wait time to reach a person which is absolutely...
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