
Eric made mattress shopping easy and fun. He was full of knowledge and very truthful. Not just your typical I wanna sell you something type. He messed up a price on a pillow saying it was 150 but...
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Eric made mattress shopping easy and fun. He was full of knowledge and very truthful. Not just your typical I wanna sell you something type. He messed up a price on a pillow saying it was 150 but...
*UPDATE* i called a different Mattress Firm, explained the situation, and they were able to resolve my issue. They are sending me a different box spring free of charge. I don't understand why this...
Not thrilled with my recent experience. One day before delivery, I stopped in to make a change to the order which they were able to accommodate. When I made the change, the rep informed me that...
After looking in several stores experiencing a lot of disappointing Customer Service this had to be the best customer service and shopping experience I've had in a long time. Vincent the Sales Rep...
Megan reached out to me asking me to contact them so they could send my case to Corporate Escalations. She seems sincere, so I gave her the info she asked for and waited. A few days later, Joel...
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