Gem Factory

We called for an appointment and no one is allowed inside so we waited in our car. In less than an hour John had replaced a small diamond in my husband's 57 year old wedding ring and repaired two...

I setup an appointment with Jonnie to evaluate some of my wives mothers jewelry as a surprise gift after her mother passed. Jonnie was great and reviewed each piece and gave me a receipt for the...

I want to join the reviews that give John at Gem Factory kudos for honesty, good work and better prices than the other full-service jeweler in town. I was quoted $159 to resize a wedding band at...

I have used their services several times now to have my wedding rings re-tipped (50 years old these rings are~!) and other repairs as well. I am beyond pleased with their customer service. And...

Glad to see this business move to the south end of town. Quality craftsmanship, endless knowledge and overly fair pricing. I just got a bid for having some prongs replaced on a ring, and I was...