Enterprise Rent-A-Car

Excellent customer service, excellent cars and excellent help with questions mid-rental. Sally (I believe was her name) was great. First, she persuaded me in a very friendly and not pushy way to...

I returned the minivan exactly at 11 am 4/11/2025 one hour before the drop-off time, but recorded as returning at exactly 4:59pm 4/11/2025 and charged for additional $99. No way to prove that. Do...

They don't care. We made a reservation, but they had no car for us. They were not the least bit apologetic, and even rather surly about it. Most people renting cars have flights or reservations to...

worst experience of experience of my life. I was treated very poorly I reserved the only car left in the city or neighboring cities, had a whole family waiting on me and he says oops I screwed up...

Required a 4x4 truck, but upon arriving was informed it would be a van. Told they couldn't get a hold of me to change vehicles, then pointed to my number on their computer screen. Made confirmed...