Cold Stone Creamery

Went in yesterday and got the Surrender to Strawberry "Love It" waffle bowl. It consisted of strawberry ice cream, yellow cake, strawberries, and whipped cream. This is generally my Go-To...

Asked for a nutter butter like it. Got the signature version instead of them asking what I wanted mixed in. That was an upcharge I wasn't expecting or asked for. Should I have just left when they...

The customer service from the girl that claims to be the team lead this afternoon at 4pm when I was attempting to call back Nikki Larsen the store manager was rude! Told me to go F off and hung up...

Treats are always tasty. However, there are often teens running the place and it feels like you annoy them. It can create a rushed and unwelcoming atmosphere, so I'm not the biggest fan of that,...

It wouldn't kill to smile at your customers. Seriously by far the worst service I have ever received at an ice cream place. Samples are not allowed (probably because of Covid). Asked for two...