Called them the last four months to disconnected my internet and they did but still charging me for internet they said I still have it with them but I don't have their box I just wanted cable
Optimum
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This company baited me with a promotional deal: $60 for 1GB internet, then mobile lines with a BOGO $45 plan, totaling $85/month. After signing up, none of that pricing showed up on my bill. I...
Returned my modem to store to cancel my phone and internet service. They said they couldn't do it. Unbelievable. They gave me a number to call. It took twenty minutes with a guy who then had to...
This company has the absolute worst customer service ever. I am speaking about on the phone. The in-person reps at the brick and mortar store are pleasant to deal with, but extremely limited on...
Never go with Optimum, these idiots sent as router to the wrong address 3 times, even after verifying the correct address over a dozen times. Each time you have to wait the better part of a week...






