
They say they will call and never do. You have to stay on top of them. I have experienced very poor customer service and follow-through. If something happens to our pool we will not buy another...
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They say they will call and never do. You have to stay on top of them. I have experienced very poor customer service and follow-through. If something happens to our pool we will not buy another...

Dolphin pools in Tulsa is the most inept company I've ever had to deal with! They do not return calls. We purchased in full, a pool and 2 weeks later said they don't have a contract with us....
home show, gave a deposit, had the pad poured and electrical put in.... July 10 2025 paid in full....today is Sept 9- no one can tell us where our swim spa is....phone is not in service but...
We purchased an 11K dollar hot tub in Feb 2025 at the home and garden show. It was delivered damaged in May 2025. We called over 3 dozen times to them to get the parts to repair it. We spoke to...
We actually thought things were going to get done. The contractors came (April 24th) installed the pool and did a great job. They said someone would contact us within the next couple of days so...
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