Verizon responded and refunded the extra money I was charged. Glad the company made the adjustment, appreciate the follow through
Verizon
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Broke my NEW iPhone by forcing the sim card in the wrong way THEN they told me that they would have to have a replacement phone sent to me in the mail. Nothing like lack of care for someones...

Went in and the first thing the woman said to me was "What do you want?" Explained I wanted my own phone plan and to keep my number. She rudely says I can't do that you have to call. So I called,...

They sold me two certified pre owned phones and we were supposed to get brand new phones..also was told it was buy one get one free and we are paying on both phones. I would not have even got...
No phone available to call out from this store. My friend was trying to switch an iPhone that I gave her from ATT to Verizon. She was told by the Verizon representative that services with that...