Nicholas N.
9/9/2022
Terrible customer service and communication. We started our window process 1.5 years ago with high hopes as the salesperson and installers themselves were great. Windows themselves seem to be...
Universal Windows Direct of Columbus
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(58)
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3563 Interchange Rd
Columbus, OH 43204
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling.
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Reviews
2.058 reviews
Doug S.
5/27/2025
Asked them not to call 6 times now! I live in Colorado and was trying to price a flower window for my mother, told them this... already bought the window and put in. But they insisted on calling...
Alisha R.
12/2/2024
Came for my annual complaint as I put winter plastic over my $8,000 windows. I don't pay attention to this one particular window often as it's behind my washer and dryer. But as I'm covering my...
Joe M.
8/24/2022
I have sent Tim (tebright@universalwindowsdirect.com) over 8 emails asking for resolution for me having to clean my entire house after install for several hours, and to see when my install would...
Marqueena F.
10/28/2024
Salesman stopped by my home while I was working remotely, very pushy all while my 100 pound dog was barking his head off. He refused to not set up a follow up appointment for the next week even...
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