Tanglewood Family Eyecare

I was able to get in quickly and had an absolutely wonderful experience. The front desk staff was warm and friendly, the doctor was knowledgeable and thorough, and the optician was super fun and...

I was in the office for an eye exam for over three hours! I was told "the doctor had an emergency." Baloney. I was kept waiting and waiting. When the doctor finally showed, no apology at all and I...

I was having an eye issue and they were able to go above and beyond to get me in to make sure it wasn't something serious. The entire staff was friendly, patient, welcoming...made me feel at ease,...

Worst customer service EVER at the Chagrin Falls location. I had been going to Tanglewood for years before this incident, and to say I was disappointed is an understatement. First, I gave them my...