Support Services

Support Financial Resources is a leading provider of comprehensive customer experience (CX) solutions for credit unions and banks in Dayton, OH. Their CX Survey Platform enables businesses to capture real-time customer feedback through custom surveys, utilizing advanced analytics to identify and address issues and opportunities. With their CX Mystery Shops, customers can become mystery shoppers to evaluate the overall experience, measuring behaviors across channels and accessing coaching reports for front-line improvement. Additionally, Support Financial Resources offers Employee Surveys to foster a customer-focused culture, empowering employees to provide feedback and using targeted data to enhance team collaboration. With over 25 years of expertise in financial institution CX, Support Financial Resources also provides Managed Services to assist with data translation, alert management, short-cycle research projects, and more. Their transparent and benchmarked program helps shape service priorities that strategically drive business imperatives. Trusted by notable organizations like Honda Federal Credit Union and ORNL Federal Credit Union, Support Financial Resources delivers actionable insights and high-quality service to their clients, ensuring a superior customer experience.Generated from the website

Wamsley Company, LLC, formerly known as Gates Kitze Company Inc, is a highly experienced and qualified firm offering tax, accounting, business, and financial services for over 25 years. With a team of CPAs and accountants, they provide personalized and comprehensive solutions to individuals, corporations, partnerships, and various other clients. With a commitment to exceptional service and competitive prices, Wamsley Company, LLC stands out among less experienced firms, offering expertise in tax, accounting, payroll, and business consulting. Their flexible and friendly approach, combined with a deep understanding of their clients' needs, sets them apart in the industry.Generated from the website