Steak 'n Shake

I was only able to give this place three stars due to the cleanliness of the place, the food shakes and service was excellent five stars. However the bathrooms for the men's was both stopped up...

Bought 3 kids' meals today & all 3 milkshakes were melted by the time we were served them. Today's steak burgers weren't as good as the ones we got 2 months ago for whatever reason!!! fyi.

Took 45 minutes to get my food. Everyone in the place hadn't ate and were furious. After finally getting food, the manager said to remember his name and he would give me a free shake next time I...

The restaurant has totally changed. There are no wait staff to take or serve your order. It's all done by kiosks now . We ordered shakes with our dinner and they did not come until after our...

This is the first time we've been to a Steak 'n Shake since they've implemented a kiosk system. We didn't like it at all. Frankly, it's much easier for us to order when we can see the whole menu...