Keith C.
9/2/2025
Richards is OK, but customer service at Rotech is not. I thought I was dealing with a local company. Trying to pay a bill is like walking through a maze. I got transferred 3 times, and they sent...
Richards Medical
$$$
Closed
(7)
826 Cookson Ave SE
New Philadelphia, OH 44663
Richards Medical is dedicated to working with healthcare professionals to help you manage your health and medical treatment in the comfort of your own home. As a Rotech company serving New Philadelphia and surrounding areas, we offer a comprehensive selection of home medical equipment and services including home oxygen concentrators, oxygen tanks, home oxygen therapy, home ventilators, and CPAP machines for sleep apnea. We also specialize in wound care at home, advanced wound care supplies, negative pressure wound therapy (NPWT), and diabetic supplies, including Continuous Glucose Monitors (CGMs). Our goal is to enable you to manage your care at home and live a more comfortable and productive life, every day.
Reviews
2.07 reviewsHeather L.
2/6/2024
I have called and left messages, faxed and spoke with a gentleman today that hung up on me. Very unproffessional.
Leanna R.
7/6/2023
The person who answered the phone was rude! We needed help. She acted as though we were a bother. Maybe she was having a bad day. But then so was I
Emily P.
6/26/2020
Jay was horrible, Got orders for a bed for my 89 year old mother (who just had hip surgery)on Monday June 22 - called on Thursday - he still had not looked at the orders. Told him to keep his...
Patient T.
2/10/2022
Any claim that Richards Medical (aka Rotech Healthcare) is engaging in healthcare is laughable. A patient who had a medical device thru them was not hitting a certain metric for the device....
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