Once Upon A Child

The new owners (few years now) are so nice! the staff is always friendly and helpful. they let you know why they pass on items. we enjoy browsing while they go through our items. Everything is...

Clothing seemed fine, but a lot of the items did seem pricey for second hand. The reason I give a poor review is due to the lack of customer service. It was my first visit so I was not aware of...

I went in yesterday for my first and only visit. I was not greeted, was not addressed, was not even acknowledged - now I get that I'm not a Kardashian and this isn't Bergdorf's but when trying to...

I will never go to any once upon a child store again - I spent more round trip on gas than what they offered me in compensation for the items I brought; a couple of my items were designer brand...

I've reluctantly been to Once Upon a Child in Mentor, OH several times just because there really isn't a good option for reselling good kid's clothing. Customer service is non-existent. You are...