Mike B.
11/27/2022
I need to update an earlier 1 star post. The Nail Gun Depot sent me a replacement Senco nail gun which came properly packaged with protective packaging (not just thrown into a box),...
Nail Gun Depot
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1740 Carillon Blvd
Cincinnati, OH 45240
Nail Gun Depot is a retailer specializing in a wide range of tools and fasteners, offering free shipping on tools to most states in the U.S. They are committed to efficient order fulfillment, typically processing shipments within 24 business hours and providing email notifications about backorders and tracking information.
The company has a clear return policy, accepting merchandise returns within 30 days, and requires a Return Material Authorization for the process. They emphasize customer responsibility for shipping costs on returns and remind customers that all items must be in new, sellable condition for exchanges or warranty claims.
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Reviews
1.515 reviews
John H.
12/17/2024
Paid over $500 for overnight AM shipping. The item did not arrive until the end of the 2nd day. When reached out to customer service they said that the overnight shipping does not include...
John M.
6/27/2023
Ordered nails for a Bostich nailer. Received Senco nails. Way down in the fine print it indicates the Senco nails are 'interchangeable'. The rest of the week late order are from some unknown...
Larry H.
12/19/2021
Nail Gun Depot was not interested that my credit card data was stolen when I used it on their website. They expressed no desire to find and repair the security breach. I used a virtual credit...
Chloe S.
1/10/2024
Ordered 4 boxes of finish nails for my carpenter, who's been in the biz for over 40 years. They shipped me BRAD nails. They gaslighted me by telling me that different regions of the country and...
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