Michael A Perry, MD - Central Ohio Primary Care Physicians

COPC Inc. is a global leader in customer experience consulting, training, certification, and research, specializing in transforming operations to deliver exceptional customer experiences. Their services include CX consulting, call center services, quality management, training, certification, and vendor management, all aimed at optimizing performance and reducing costs.

With a focus on customer-centric improvements, COPC Inc. offers a range of solutions such as thorough CX program audits, targeted performance improvement plans, and continuous improvement enablement to enhance the customer experience on a global scale. Their expertise in call center operations, customer experience management, and procurement is reflected in the COPC standards, a set of performance management systems that drive operational excellence.

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