Kramer & Associates
Kramer & Associates, based in Cincinnati, OH, is a vendor-neutral consulting firm specializing in call center and contact center solutions. Founded in 1988, the company boasts a proven track record of enhancing customer experiences through strategic assessments and workforce optimization strategies.
Their mission focuses on improving customer engagement and operational efficiency, helping clients identify gaps and opportunities within their sales and service processes. With a commitment to delivering results, Kramer & Associates leverages extensive industry knowledge and expertise to drive significant value for their clients.
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