JCPenney Salon

We did not feel that the staff was responsive to our needs. They gave a lot of attitude, rushed our decisions, and were forceful in posing the kids. The young man who took the photos was clearly...

We scheduled an appointment at 12pm and did not get back to a room until after 1. there was also no lobby or waiting area so we were just standing around the store waiting to be called. other than...

Our photographer didn't seem like he knew what he was doing. The poses he had us do were really awkward and he couldn't operate the equipment. My husband had to hold up the background screen for...

Worst service, rude photographer couldn't get through the appointment fast enough. When we were finished waited 20 minutes for someone to go through out pict, was told that we could look ourselves...

JCP has really turned it around lately. They were running a deal during November for free (yes, free) family portraits. Our last experience with them wasn't great, but I was willing to try again,...