Hyatt Place Cleveland/Lyndhurst/Legacy Village

Spacious clean room but upon entering a slightly stale smell greeted me. I went to the bed and sniffed the bedding and it smelled ok. Not sure where the odor was coming from but once the A/C...

We stayed for the full eclipse and what a PERFECT choice! The staff was helpful, the space was immaculate, location fantastic! They had letters explaining free viewing glasses and even roped...

Horrible customer service, they charged me a "cancellation fee", we called ahead saying we will check in around 11:45pm, they wrote it down under our reservation and we arrived at the hotel at...

Room was as expected and clean. Bathroom was also clean and had a good amount of towels/linen. All the workers were so nice to us from the guy working the breakfast bar to the housekeeper. We...

Staff was rude during check in around 7 pm like it was an annoyance to check us in. none of the amenities that were on the website were useable. Bar, restaurant pool. Room was decent sized and...